Remember Murphy and his Law? Well, in the US, this is a long holiday weekend, with business not resuming until Tuesday, and--natch--I've just determined there's a bug in the version of the NT/Ecto script currently posted (July 4th) on the AquaMinds site.
The good news is that erstwhile AquaMinds programmers fixed the bug on the Fourth of July. The bad news is that, realistically, the fixed NT/Ecto script won't be available for download until this coming Tuesday, during California business hours.
In the meantime, here's a work-around for those of you planning to blog with NoteTaker during the next two days. For various arcane reasons, the current script works just fine if you only post messages that continue in the manner supported by TypePad. This means--until Tuesday--even if you want to send a simple two-sentence post, use the "continuation" trigger (three right-pointing carrots) and then add anything after the trigger--even "goodbye." By doing this you'll be able to successfully post until Tuesday.
The new script fixes the problem--both integral and continued posts are recognized flawlessly.
One last thing: In case it hasn't been obvious, I've taken pains and pride in making this a not-biz-as-usual site. I'm genetically encoded to question tradition and up-end useless rules. In cases like this buggy script, Conventional Corporate Behavior would be announce an "issue"--in antiseptic terms that cooly avoided taking responsibility for it ("issues" seemingly appear by magic). The other Big Dumb Ploy would be to fob off the problem on users or their computer configurations or onto hardware manufacturers.
I say nonsense to all of this "avoidance marketing." (Actually, I normally use a much more colorful synonym for "nonsense.") I was the primary tester of the flawed NT/Ecto script and I demonstrably screwed up: I tested the support of "continuation" postings, but did not double-back and retest the previously working features. So if you've been frustrated with the NT/Ecto script over the past two days, don't blame AquaMinds, don't blame Ecto--blame me. It's not your hardware, it's not your computer configuration and its not an "issue" that magically appeared. It's a flaw let through by an actual person with an actual name: one K. Sheridan. And what's more--he's promised to do better in the future.
So maybe the silver lining of this little storm cloud is that an example of sorts has been set for the computer industry. No matter how much some companies pretend, there is no such thing as infallibility. However there does exist something called responsiblity. Wouldn't it be cool if actually saying "Oops, sorry!" started a trend that eliminated evasive support people, blank stares and instructions to call The Other Guy, et. al.? Yeah, I know--okay. But I can dream, can't I?
Once again, sorry for the my screw-up. Sit tight with the work-around and check back with the AquaMinds download site after Tuesday.
PS: This post is being sent using the fixed script; I'm purposely not splitting it to demonstrate the problem is licked.
Sunday, July 4, 2004 1:32:48 PM
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